The log

When there is a fault, a picture of the screen is not enough. The hour is needed too.

The machine’s log keeps the hour. When you ask for support, write that hour. Do not write a guess.

What it is for A machine that is not updated leaves a door open. The update hour is set when the customers are not busy.

How it sits Monitoring says whether the site is up. When it falls, word comes. Before that word, the customer sees a closed page.

Where it breaks The log. A server is the machine the page runs on. Shared hosting is enough for a small job. A dedicated machine is taken so the load and the software stay with you.

What to do A shared account is enough for a small site. A dedicated server is taken so the load and the software stay with you. When it is ready, access shows inside the account.