SektorCepte · 2026-10-26
Moving the Shop to a New Address
The pin is a promise about a door. After a move, every old copy of the address keeps sending people to the old street.
The pin is a promise about a door. After you move, every old copy of the address keeps sending people to the old street. Opening a second profile for the new shop splits the reviews and starts you from zero. A tailor moved two streets away and opened a second profile so the new one would show. The stars stayed on the old pin. People arrived at the empty shop. He corrected the address on the old profile, asked to merge the twin into it, and the stars followed. A new door does not get a new account. The old account moves to the new door.
1. Correct the address on the existing profile, and do not open a new one.
A second account splits the reviews and the photos. The customer does not know which one is you, and picks the one with the wrong hours. One door should stay one profile.
2. Drag the pin to the new door and check it by standing there.
If street view is not enough, step onto the threshold. If the pin sits on the roof or on the shop next door, the customer rings the wrong bell. The true threshold should be the true threshold on the map as well.
3. Update the website, the sign, the receipt, and any directory that copied you, on the same day.
If one of them still says the old street, the customer goes there. Let the old address come off the paper that same day. A half-left copy is a lie as strong as the new pin.
4. If Google asks for a video or a card, do that before you complain.
If the pin jumps back, the check is not finished. While you wait for the card, show the new address on the site and delete the old one. If the check is slow, pin a short note on the door, and do not pin a second profile.
5. For a few weeks a short post can say that you moved and name the new street.
Regulars should not be left at the old door. Take the sentence down when the new sign has settled. The post does not replace the address, it only tells the crossing.
After the merge the tailor saw one pin. The stars were on the new street. The trips to the empty shop stopped. The site and the receipt wrote the new street the same day. The old street remained neither on the door nor on the map.
During the week of the move, keep a list. Profile, site, receipt, sign, directory. Put a mark beside each line the same day. A line without a mark keeps the old door alive. A new hand should not print the old card. The old card calls the old pin back. When a customer calls, the first sentence should be the new street. Do not tell the old street as a memory, because it will be heard as a direction. Two weeks later, take the post down and check the pin once more from in front of the threshold. If the pin has slipped, the check is half done, and a second profile is still not the fix.