SektorCepte · 2026-10-26
Ask for a Review When the Job Is Finished
The right moment is when the job is done and the customer has seen the result. A discount, a free extra, or a gift for stars is a bribe.
The right moment comes when the job is finished and the customer has seen the result. A short ask, once, with the link that opens your review box. A discount, a free extra, or a gift in exchange for stars is a bribe. The reviews can come down, and it trains the wrong customer to bargain. Do not write the review for them. Do not hand them a phone already filled in. If they are unhappy, fix the job before you talk about stars. An ask on top of a complaint becomes the review. A pile of reviews from relatives in one evening looks arranged. Real asks spread across real jobs.
1. Ask in person or with one short message, and include the direct link.
Do not make them search your name. A search goes to another listing. The link opens your box.
2. Do not write the review for them, and do not hand over a phone already filled in.
Let their own sentences stay. Your sentence, coming from their mouth, shows a template, not trust. The template is obvious.
3. If they are unhappy, fix the job first, and talk about stars after.
An ask on top of a broken job turns the complaint into the review. Do not send the link before the fix is finished. When it is finished, once is enough.
4. Do not offer money, a free service, or a gift card.
Let the thanks come without a deal. A promise of a free oven clean for five stars is buying the star. A bought star puts the account at risk.
5. Do not ask relatives for a pile of reviews in one evening.
Real asks spread across real jobs are enough. The same surname arriving in a row is obvious. An obvious pile can be removed.
The cleaner finished the flat, the owner was pleased, and that evening he sent one message and the link. He used to give a free oven clean for five stars. He stopped. The asks are calmer. The reviews mention the real rooms. The reward sentence is gone.
The hand who finishes the job should keep the link ready in a pocket. If it is not ready, it is forgotten in the evening. A forgotten ask becomes a batch of messages the next week. A batch looks piled up, even if it is not a bribe. One job, one message. The word reward should not appear in the message. If it appears, the customer opens a bargain. Once a bargain opens, the star becomes the return for a discount, not for the job. Write that on the counter. The writing stops a new hand from bringing the old promise back. If the old promise returns once, the account is at risk again. Staying out of that risk means never opening the reward.